Refund policy

Standard Return Policy

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

If you are not satisfied with your purchase, you can return items for free within 30 days of receiving them. Refunds will be issued for the returned items; please note that shipping costs are non-refundable.
During promotional periods, return policies may vary, so please check the terms and conditions before placing your order. For returns or exchanges of products purchased from any other authorized retailer, please contact your retailer's return process directly (excluding Black Friday and other promotional events).
For all returns, please contact happesy1@gmail.com to obtain a return label. Include your order number and the items you wish to return, and we will notify you of the next steps upon receiving your email.

Damaged Items
If you receive a damaged item, please send a photo of the damaged product along with your order number tocpact134@gmail.com with the subject line: Damaged. This information should be submitted within 14 days of receiving your order.

Missing Items
If you have not received your complete order, please contact us at cpact134@gmail.com and include the subject line: MISSING ITEM along with your order number.